Membership Benefits
Raising Standards in Exterior Cleaning Across the UK and Ireland Find out more out about the benefits of the ECA
Exterior Cleaning Association Membership
Membership Benefits
Professional Recognition
Training & Resources Access
Health & Safety Support
Industry Representation
Public Directory Listing
Community & Networking
Family Wellbeing Helpline
Associate Partner Discounts
Employment Law Support
Code of Conduct
What Members Commit To
The ECA Code of Conduct is the shared baseline that protects customers, the public and our reputation as a trade. It keeps practice safe and legal (including COSHH), encourages environmentally responsible methods, and gives contractors a level playing field. Adhering to the Code builds trust, reduces complaints and damage, and helps every member win work on quality; not on corner-cutting.
ECA Member Code Of Conduct:
- Competence: Keep accredited training current (incl. COSHH) and refresh regularly.
- Legal products: Use licensed biocides and label-compliant chemicals only.
- Safety first: Complete RAMS; use appropriate PPE; protect the public.
- Environment: Prevent run-off; protect drains/waterways; manage waste responsibly.
- Insurance & docs: Hold valid cover; provide evidence when requested.
- Honesty: Give clear scopes, realistic outcomes and accurate images/claims.
- Care of property: Survey surfaces; test patches; protect sensitive/heritage materials.
- Data protection: Handle client data lawfully and keep it secure.
- Professional Conduct: Be punctual, respectful and inclusive on every job.
- Accountability Cooperate with ECA checks and resolve issues promptly and fairly.
Membership Tiers
Membership Categories
The Exterior Cleaning Association (ECA) offers structured membership options designed to represent every part of the exterior cleaning industry, from independent contractors to suppliers and trainers. Each category reflects our shared commitment to raising standards, ensuring safety, and supporting professional growth across the UK & Ireland.
Tier 1
Approved Member
For active exterior cleaning professionals committed to safe, high-quality work. Approved Members have verified training (incl. COSHH awareness), valid insurance, and proven competence.
Your Package Includes:
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ECA Member Logo
Licence to display the official badge on vehicles, website and quotes.
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Find Approved Members Directory
A Public listing to allow potential customers to find you easily.
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Resources Hub
Templates, compliance guides, COSHH tools and practical how-tos.
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Training & Events
Access to ECA-compiled, mainly online short courses and member events.
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Ongoing Compliance Support
Light-touch checks, updates and direct help when you need it.
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Health Assistance
Mental Health Assistance Programme For Members & Their Family.
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Advice Line
Employment Law and Health & Safety Advice Line.
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COSHH Documents
COSHH Assessment Authoring Service.
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Legal Advice
Legal Disputes Advice Line.
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Personal Protective Equipment Helpline
Advice and guidance regarding the PPE you use including face fitting.
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Commercial Legal Protection Add-On:
Keep commercial legal costs under control in the event of a claim or dispute +£28+VAT Per Month.
Make it easy for customers to choose you: verified, visible and backed by the ECA.
Tier 2
Associate Member
For companies that support the exterior cleaning trade suppliers, manufacturers, trainers and service providers who share the ECA’s commitment to safe, legal and professional practice.
Your package includes
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Official Recognition
Official recognition as an ECA Associate Partner.
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Find Associate Members Directory
A Public listing to allow members to find you easily.
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Direct Exposure
Direct exposure to ECA’s member network across the UK & Ireland.
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Resources & insights
Access to compliance updates and industry guidance.
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Training & events access
Opportunities to share accredited content and engage with members.
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Partner opportunities
Collaborate on member benefits, discounts and practical initiatives.
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Unlock Real Value:
Raise standards and unlock real value for our members.
Make it easy for ECA Members to choose you: verified, visible and backed by the ECA
Have a question about membership, training or verification?
Have a question about membership, training or verification? Send us a message and we’ll get back within 2 working days. ECA members can also reach their Regional Officer via the member portal.
Prefer email?
We’re here to help you work safely, legally and professionally.
Exterior Cleaning Association
Our Goals
Standards & Safety
The Exterior Cleaning Association exists to be a clear, credible voice for responsible practice across our industry. We represent our members’ interests and champion sensible, safety-led standards that work on real jobs, not just on paper. That means ongoing dialogue with the people who set and interpret the rules: we will liaise regularly with government bodies and regulators including the Health and Safety Executive (HSE) and the Environment Agency to ensure our guidance remains aligned with current legislation and best practice. Where we see confusion, mixed messages or emerging risks, we will take members’ evidence and experience to the table and seek practical clarification, so contractors can work confidently within the law.
Stop Preventable Incidents
A core part of that message is simple: accessibility does not equal safety. The products used in exterior cleaning from cleaners and surfactants to registered biocides and various acids can be powerful and, if misused, harmful. Across the wider industry we are seeing rising incidents and accidents caused by insufficient training, poor chemical selection, and a lack of respect for hazard labelling and safe handling. The ECA’s priority is to help stop that trend by setting clear, workable expectations and making compliance straightforward rather than burdensome.
Environmental & User Protection
ECA members commit to using registered and licensed biocides only, and to choosing label-compliant, CLP-aligned products backed by current Safety Data Sheets (SDS). We expect correct storage, transport and application, and we promote the selection and use of appropriate PPE for the task at hand. Our training and guidance focus on the real-world steps that prevent harm: reading and understanding SDS, assessing exposure routes, planning controls, protecting drains and watercourses, and documenting risk assessments and method statements proportionate to the job. We also emphasise environmental protection capturing run-off, using the mildest effective methods on sensitive substrates, and applying test patches before full application so members can deliver clean results without unnecessary damage.
Your Voice
Being a voice for members also means making it easier to do the right thing every day. We compile short, mainly online courses that reinforce COSHH awareness and practical product stewardship. We track regulatory updates and convert them into plain-English guidance and templates you can use on site and with clients. We will consult with insurers, accredited training bodies and heritage organisations to align expectations where it helps members win work safely. And because good practice thrives on transparency, we verify training and insurance at onboarding, spot-check documentation in a supportive way, and keep our standards public so customers know what the ECA badge stands for.
Ongoing Support
Above all, we will keep listening. Our Regional Officers and Board will gather member feedback, share emerging issues with regulators, and publish updates and minutes so you can see how your concerns are being represented. The goal is not to add another layer of cost or complexity, but to raise the floor of practice reducing incidents, protecting people and the environment, and helping skilled contractors demonstrate why they are the professional, trusted choice. When members speak with a united, informed voice, the industry is safer, customers are better protected, and everyone benefits.
Are A
Raising Standards Across the UK & Ireland
Ready to Join the Exterior Cleaning Association?
Become part of the UK & Ireland’s trusted network of professional exterior cleaners. Access accredited training, industry recognition, and a supportive community dedicated to raising standards in safety, quality, and professionalism.